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Bachelor of Arts, Theatre - University of New Hampshire (1998)
March, 2024, to present: Information Technologist V - University of New Hampshire
- prototyped AI-driven workflow enhancements in NodeJS and Python for ticket assignment, change management
- delivered telecom and network management software for infrastructure tracking, invoicing, and ticketing
- rewrote a TeamDynamix-integrated account request website
- implemented SAML authentication in custom LAMPerl stack
- led AI professional development efforts
February, 2011, to March, 2024: Information Technologist IV - University of New Hampshire
- wrote connectors in Perl for Remedy and Pinnacle SOAP/XML services
- designed a new customer portal and service request management console for Telecommunications
- developed real-time VoIP device locator for e911 compliance
- automated departmental data audits
- maintained the "full stack" (OS/DB/webserver/code) for numerous custom applications
May, 2005 to February 2011: Information Technologist III - University of New Hampshire
- developed custom database-driven web applications with Perl and MySQL
- installed and maintained Subverison server
- sys admin for Apache and MySQL atop Red Hat Enterprise Linux 4 & 5
- wrote XML-RPC servers and clients
- coded a web application framework optimised for the UNH environment
April, 2004 to May, 2005: Software Developer - Somix Technologies, Inc. (now Plixer, Inc.)
- developed applications in Perl for Windows and Linux systems
- maintained the PHP-based corporate site
- wrote command line tools
- created dynamic web interfaces under Apache and MySQL for Windows
- used Subversion/Tortoise code control system and InstallShield to automate the Windows build process
February, 2001 to March, 2004: Associate Technical Analyst, Liberty Mutual Insurance Corporation
- served as a UNIX administrator for build managers, developers and testers across multiple platforms and architectures
- wrote shell and perl scripts to automate aspects of code and filesystem management, and...
- ...enabled them through the browser by creating an HTML front-end and CGI/Perl scripts
- provided desktop support on Windows 95 and 2000
- webmaster for the departmental intranet site
- performed frequent code moves from development---->test---->production environments under deadline
- administered applications running in conjunction with various software such as Encina, DCE, Forte, MQ and Continuus.
September, 1998 to February, 2001: IT Contractor, National Software Engineering
- packaged, delivered, and provided support for software products developed by Liberty Mutual
- coordinating data conversion activities
- assisted in devising a "conversion package" for the company wide OS migration
- implemented the transfer and conversion all Personal Market prospecting data
- provided direct user support via telephone, e-mail, and Timbuktu
Service
- October, 2008 to Present: Committee Member, Professional Development Grant Committee, University of New Hampshire.
- December, 2006 to December, 2010: Council Member, Professional, Administrative and Technical (PAT) Staff Council, University of New Hampshire. Elected seat.
Languages
- Perl (CGI/DBI/XML-RPC)
- SQL (MySQL, Oracle)
- HTML, Javascript, jQuery, CSS
- Shell Scripting (mostly Bash)
Operating System Experience
- UNIX flavors including AIX, Solaris, Linux
- Macintosh System 7.0 through 10.9
- Windows 95, 98, NT, 2000, XP and Vista
- Windows Server 2003, 2008
Communications and Networking
- mail clients such as Outlook, Thunderbird, Eudora
- serving up SSH, SFTP, HTTP, HTTPS
- SSL certificate installations
- Apache, IIS, Netscape Suitespot, and other webservers
- Timbuktu, Teleport Pro and file-sharing clients
Training Classes Completed
- Introductory Javascript
- Introductory Java
- Basic Shell Programming
- InstallShield - Learning InstallScript Projects
- Macromedia Flash MX 2004 - Application Development
- Introductory SQL Programming
if you are interested in what I could offer you, please email me marcus @ mindmined.com